Quality Control.
We are offering the Quality Control Service as an additional service for anyone who needs it. We know how important it is that the bulk production turns out the same way as the approved production sample, as no-one wants rejects and returns of sold items to customers based on an unsatisfied quality.
Our quality control is here to assure the products turn out as agreed on and in case revision is required, this can be still done on the ground in Bali. Quality Control in combination with a collaborative workflow can be beneficial not only for you as a brand and the factory, but also for the outcome in a consistent quality of the goods.
Our Quality Control service can be used for various product categories, such as RTW, knit wear, swimwear, active wear, jewelry, accessories etc.
Our Process
From booking to final reporting, we manage the quality control process and coordinate directly with your manufacturer to ensure a smooth and transparent inspection.
Complete our Quality Control Inquiry Form with your product details, production quantity, manufacturer information and preferred inspection date. Please allow a minimum of 5 days' notice before your requested QC date.
01
Submit Your QC Request
Receive & Approve Your Quote
02
Based on the product, quantity and required inspection scope, we will prepare a custom quotation. Once approved, we will issue the invoice. A minimum service fee of Rp1.000.000 per booking applies.
Confirm Your Booking
03
Your Quality Control service and inspection date are confirmed once full payment has been received. All bookings are subject to availability.
04
QC Checklist Preparation
Before the inspection, we prepare a Quality Control Checklist based on your approved PPS/reference sample, Tech Pack and agreed quality requirements. The checklist will be shared with you for confirmation before we begin.
05
Goods Coordination
For inspections conducted at our office, we coordinate the delivery of the goods directly with your manufacturer. Any transportation costs not covered by the manufacturer will be charged separately.
06
Quality Inspection
Our team inspects the agreed quantity against the approved sample, specifications and confirmed QC Checklist. All results, defects and observations are documented during the inspection.
07
QC Report & Failed Items
Once the inspection is complete, you will receive a detailed Quality Control Report outlining the inspection results, including the number of units that passed and did not pass. Non-passing items will be clearly identified with a hangtag or sticker and notes for the manufacturer before being returned for correction, where applicable.
08
Completion or Re-Inspection
Following QC, approved goods can be collected from our office or prepared for shipment. If corrected items require another inspection, a re-inspection fee of 50% of the original QC fee for the affected product/style will apply.
09
Ready for Shipping
Once Quality Control is completed, the goods are ready for collection or shipment. We can coordinate the handover to your nominated shipping provider or assist with shipment arrangements upon request.
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The leadtime depends on multiple factors - the type of product, the quantity, and the quality requirements. Usually the quality check process can take between 7-14 days. Once we have your details, we can give you a better time line. Time for revisions are not included.
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We are charging a fee per product. The price depends on the type of goods and the units which need to be checked. We can either quality check all units of your PO or you can let us know what percentage of the total shall be checked.
Rates per product vary from 15.000Rp - 80.000Rp, and the minimum fee is 1.000.000 Rp. -
We will send you an enquiry asking for details about the goods that need to be checked.
This includes info about units, product type, supplier/manufacturer contacts, finishing and delivery dates, approved sample and/or tech pack.
Based on these details we will prepare a quote for you. Once the quote is accepted we will send the invoice, and after payment, the booking of the quality control service is confirmed.
With your approved sample and/or tech pack, we will prepare a check list which needs to be confirmed by you. After that, the quality control will follow the check list.
Items which didn’t pass will get a sticker and be handed back to the manufacturer for revision. If you wish to recheck these items, we will charge 50% of the initial quality check fee per product.
Items which pass the quality check will receive a “pass” sticker, so you know the product has been checked.
Once the quality control is finished, you will receive feedback from us and then it can be shipped. -
Our Quality Control checks typically include:
Measurements & Dimensions
Functionality (eg. zipper, buttons, etc.)
Colors and color consistency
Finishing and overall workmanship
Labels
Stains and visible marks
Material defects (such as fabric or print defects)
Total order quantity